Our Services - Power Quality Solutions
Support and Customization
Introduction
At iKonMac, we offer more than just high-performance power quality products — we deliver a complete suite of professional services tailored to support every stage of your project. From customization and testing to technical consultation and after-sales support, our team is committed to your success.
Power Quality Testing & Engineering Services
Expert Technical Support & Troubleshooting
After-Sales Service Commitment
Product Customization
- Custom brand silk printing
- Customized design for human-machine interface startup screen
- Customized shipping documentation
- Special projects with dedicated R&D technical support
Power Quality Testing Services and Professional Solutions
- Technical insight before, during, and after installation
- Power quality audits and testing
- Analysis reports for harmonics, reactive power and voltage imbalance
- Corrective solution design
- Full technical support for implementation
- Effectiveness reports post-installation
Power Quality Issues
- Technical consultation for system design and deployment
- Installation guidance, wiring review and debugging
- Hands-on training for engineers and technicians
After-Sales Service Commitment
Supporting Documentation
We ensure product traceability with full documentation, including user manuals, drawings and technical information for each project.
Online-Remote Service
We offer remote technical support with a response time under 2 hours, and resolve issues within 24 hours whenever possible.
Post-Warranty Service
Lifetime maintenance after warranty, charging only for costs. A full maintenance plan is provided beyond warranty.
Service Records
Every support request is tracked so project history remains clear for later maintenance and expansion.
Preventive Inspections
Regular follow-ups and site inspections to ensure customer satisfaction.
OUR PRODUCT
SILICON
CARBIDE
AHF/SVG
46% Size Reduction
-40°C ~ +60°C Operational
Extreme Low Power Loss
